2b99 Terms and Conditions

1 Introduction and Applicability

These terms and conditions ("Terms") apply to the 2b99 platform and all related services. "2b99", "we", "our", or "platform" refers to the website https://2b99.cam and its operating entity. "User", "you", or "member" refers to any registered or unregistered individual who accesses or uses the services of this platform.

Accessing the 2b99 platform, opening an account, or using any of its services means you have fully read, understood, and accepted these terms. If you do not agree with any part of these terms, please do not use this platform.

These terms must be read together with our Privacy Policy and Responsible Gaming Policy. Those policies form an inseparable part of these terms.

2 Account Registration

A valid personal account is required to enjoy all services on 2b99. All information provided at the time of registration must be truthful, accurate, and complete.

2.1 Registration Requirements

• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• A valid name, date of birth, and contact details must be provided when registering an account.
• Keeping the account password secure is the user's own responsibility.
• Transferring or renting the account to any other person is prohibited.
• If any suspicious activity is noticed on the account, our support team must be informed immediately.

2.2 Identity Verification (KYC)

2b99 may at any time request government-issued identity documents (national ID / passport), proof of address, or other relevant documents to verify a user's identity. Identity verification may be required before a withdrawal is processed. The account may be temporarily suspended if documents are not submitted.

3 Age Limit and Eligibility

2b99 is a platform operated for individuals aged 21 and above only. The following individuals are not eligible to use this platform:

• Any individual under the age of 21.
• Those who have voluntarily self-excluded.
• Those whose accounts have been previously terminated.
• Residents of areas where online gambling is legally prohibited.

2b99 reserves the right to request documents for age verification at any time in cases of suspicion, and to keep the account locked until those documents are provided.

4 Deposits and Withdrawals

2b99 offers secure transaction facilities through Bangladesh's popular mobile banking and financial services.

4.1 Deposit Policy

• Deposited funds must come from your own account — third-party funds are not accepted.
• For failed transactions, please contact support.
• Use the correct reference number when making a deposit.

4.2 Withdrawal Policy

• Withdrawal requests will only be processed via the same method used for the deposit.
• All bonus wagering requirements must be met before a withdrawal can be made.
• 2b99 reserves the right to delay a withdrawal for additional verification in the case of unusual transactions.
• Processing times may vary for bank transfers.

5 Bonuses and Promotions

2b99 offers various bonus and promotional offers. Each bonus offer has its own terms, which are described in detail on the relevant promotions page.

5.1 Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.
• The wagering requirement for the welcome bonus is 15 times (deposit + bonus).
• No withdrawal may be made before the wagering requirement is met.
• The bonus applies to the first deposit only — it does not apply to subsequent deposits.

5.2 General Bonus Policy

• One bonus cannot be used alongside another bonus at the same time, unless the promotion terms clearly state otherwise.
• If wagering is not completed before the bonus expires, the bonus will be cancelled.
• Bonus funds cannot be withdrawn directly — they will only be converted into withdrawable winnings once wagering is complete.
• 2b99 reserves the right to modify or cancel any bonus at any time.

6 Fair Play

2b99 is committed to ensuring complete fairness and transparency in all games. All games used on our platform are developed by internationally recognised software providers and are secured with SSL encryption.

6.1 Random Number Generator (RNG)

Our slots and casino games use certified Random Number Generator (RNG) technology, which makes the outcome of every game completely impartial and unpredictable.

6.2 Game Result Disputes

If you have a dispute about the result of a game, please contact the support team. 2b99 will review the relevant logs and information before making a decision. If an incorrect payment occurs due to a technical error, 2b99 reserves the right to reclaim that amount.

6.3 Betting Limits

Each game has its own minimum and maximum bet limits. 2b99 reserves the right to change betting limits at any time.

7 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure:

• Creating or operating multiple accounts.
• Money laundering or transactions involving illegal funds.
• Playing using bots, scripts, or automated software.
• Bonus abuse or fraudulent activity.
• Hacking, phishing, or attempting unauthorised access to the platform's systems.
• Harassment, threats, or inappropriate conduct toward other users.
• Providing false or misleading information.
• Operating an account using another person's identity.
• Arbitrage betting or any strategy that causes harm to the platform.

8 Privacy and Data Protection

2b99 treats the protection of users' personal data as a top priority. To learn more about how we collect, use, and store data, please read our Privacy Policy.

• Your personal data is not sold to third parties.
• SSL encryption and modern security technology are used to protect data.
• Data may be shared with authorities where required to meet legal obligations.
• Even after your account is closed, certain data may be retained for a specified period as required by law.

9 Account Suspension and Termination

2b99 reserves the right to temporarily suspend or permanently terminate any account without notice in the following circumstances:

• Violation of these terms and conditions.
• False or incomplete registration information.
• Age limit violation.
• Fraudulent or suspicious activity.
• Failure to complete identity verification.
• Suspicion of money laundering.

9.1 Voluntary Account Closure

If you wish to close your account yourself, please contact the support team. Before closure, check all outstanding wagering requirements and withdraw any withdrawable funds.

9.2 After Account Termination

Bonus funds will not be refunded after account termination. Legitimate deposited funds (if not deemed suspicious) may be returned after verification is complete.

10 Limitation of Liability

2b99 is not liable for the following:

• Disruption or loss during gameplay due to internet connection issues.
• Issues with third-party software or services.
• Temporary unavailability caused by unexpected technical errors.
• Problems with the user's own device or network.
• Any financial loss resulting from the outcome of bets.

2b99 always strives to provide uninterrupted service to the best of its ability. However, service may be temporarily unavailable due to maintenance or technical reasons. Advance notice will be given in such situations where possible.

11 Responsible Gaming

2b99 places the highest priority on responsible gaming. We believe that gaming should be for entertainment — not as a way to solve financial problems.

11.1 Self-Control Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Break: Take a break from the platform for a set period of time.
• Self-Exclusion: Request a long-term or permanent account closure.
• Reality Check: Receive notifications about your playing time and spending.

For more details on responsible gaming, visit our Responsible Gaming page.

12 Terms & Conditions Changes

2b99 reserves the right to modify, add to, or cancel these terms and conditions at any time. Users will be notified of significant changes via their registered email or through a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. The latest terms and conditions will always be available on this page.

• The date of changes will always be noted at the top of the page.
• For significant changes, at least 7 days' advance notice will be given where possible.
• If you object to the new terms, please submit a request to close your account.

13 Contact

For any questions or clarifications regarding these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 Bengali Live Chat Support (log in to the platform and open the chat window)

Our support team is available around the clock in Bengali to assist you. For any complaints or disputes, please contact support first.