21+ | Safe Gaming

2b99's Commitment to Responsible Gaming

Stay safe while having fun — 2b99 is always ready with self-exclusion, deposit limits and expert support to keep your gaming healthy and in control.

Our Protection Tools

Our Tools for Your Safety

2b99 believes gaming should be a source of entertainment — not a source of income. That is why we have the following safety measures in place for every one of our members.

Self-Exclusion

Block your own account for a set period of time. From a single day to a long-term break — you decide how long to step away. No login of any kind will be possible during this time.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Lowering the limit takes effect immediately, but raising it requires a waiting period — this keeps you from making rushed decisions.

Time-Out Feature

If you feel you need a short break, use the time-out feature to temporarily deactivate your account. All betting and casino games will be completely suspended during this time.

Betting History Review

View your full betting history and records of deposits and withdrawals at any time. Being aware of your own spending is the first step toward responsible gaming.

24/7 Bangla Support

If you feel gaming is going beyond your control, contact us right away via live chat. Our Bengali-speaking support team is available around the clock to help with any issue.

Minor Protection

2b99 strictly provides its services only to players aged 21 and above. Age verification is mandatory at registration. We recommend using parental control software on your devices.

Warning Signs

Recognize the Signs of Problem Gambling

If any of the signs below appear in yourself or someone you know, take it as a warning. Do not wait — seek help now.

  • Betting beyond your budget and repeatedly trying to win back lost money.
  • Spending hours gaming while neglecting family, friends or work responsibilities.
  • Wanting to cut down or stop but being unable to, and feeling restless because of it.
  • Borrowing money, dipping into savings or spending secretly to fund your gaming.
  • Lying to or hiding things from family about your gaming.
  • Repeatedly turning to gaming to relieve stress, loneliness or anxiety.
Remember: Responsible gaming means gaming is for enjoyment — it is never a reliable source of income. If you feel the situation is going beyond your control, seeking help is the brave thing to do.
2b99 Support: Reach us via our 24/7 Bengali live chat or by email at [email protected]. Our team will help you make the right decision, without any judgment.
How to Use

Simple Steps to Use the Protection Tools

Using 2b99's safety tools is very straightforward. Just follow the steps below.

01

Log In

Log in to your 2b99 account and go to the "My Account" section.

02

Responsible Gaming Section

Find the "Responsible Gaming" option from the Settings menu.

03

Choose a Tool

Deposit limit, time-out or self-exclusion — pick the one that fits your needs.

04

Confirm

Save your choice. Lowering a limit or activating a break takes effect immediately.

Self-Assessment

Ask Yourself

Answer the questions below honestly. If most of your answers are "yes", consider seeking professional help.

Have you bet more than your set budget and been unable to stop yourself?
After a loss, have you placed even larger bets trying to "chase" your losses?
Has gaming caused problems in your relationships with family or at work?
When trying to stop gaming, have you felt mentally restless or irritable?
Have you taken on debt or spent money without telling anyone in order to fund your gaming?
If the answer to any of the above questions is "yes", please contact us or use self-exclusion to take a break. We are here for you.
21+

For players aged 21 and above only

To open an account or play any game at 2b99, you must be at least 21 years old. We are committed to protecting minors and take the necessary steps to verify age.

Our Policy

The Core Principles of Responsible Gaming

At 2b99, responsible gaming is not an obligation — it is our core philosophy. We believe every player's experience should be enjoyable, safe and in control.

Always approach betting or casino gaming from an entertainment perspective. Before each session, set yourself a fixed budget and stick within that limit. Remember, never wager money whose loss would cause problems in your daily life.

There is no guarantee of winning — game outcomes depend entirely on chance. If you ever feel frustrated, angry or under mental stress, avoid gaming at that time. Only play when you are in a healthy state of mind and purely for enjoyment.

Important Advice

Tips for Safe Gaming

  • Set time and money limits before you play and stick to those decisions.
  • Never bet with borrowed money or funds from an emergency reserve.
  • Avoid placing even larger bets in an attempt to recover losses.
  • Take regular breaks — avoid playing for long stretches without stopping.
  • Spend time with family and friends — social connection is the key to good mental health.
  • If you feel you are losing control, do not delay — seek help.
FAQ

Questions About Responsible Gaming

Self-exclusion is a feature that lets you block access to your own account for a set period of time. During this period, logging in or placing any kind of bet becomes completely impossible. It cannot be reversed before the exclusion period ends. To activate it, go to your account settings or let our support team know.

After logging in to 2b99, go to the "My Account" or "Settings" section and select the "Responsible Gaming" option. There you will find the option to set a maximum daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately. Raising a limit requires a cooling-off period.

A time-out is a temporary break — usually for a few days or a few weeks. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term or indefinite, and access cannot be restored before it ends. Which one you use depends on your needs. If you are experiencing a long-term problem, self-exclusion is more effective.

Any existing balance in your account is kept safe during self-exclusion. Once the exclusion period ends, you can withdraw it through the normal process. If you need to make a withdrawal while the exclusion is active, please contact our support team.

No. 2b99 strictly provides its services only to players aged 21 and above. Age verification is mandatory at the time of registration. If we confirm that an account holder is a minor, that account will be closed immediately. We urge parents to use parental control software on devices accessible to your children.

Start by talking to them with empathy and patience. Without judging them, calmly try to help them understand that the problem can be resolved. Let them know about 2b99's self-exclusion or support services. You can also reach out to us at [email protected] and we will point you toward the help you need.

Contact Us to Learn More or Get Help

Use our 24/7 live chat for any questions or help with responsible gaming. You can also browse our games section.

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